Updated August 2021.

TURRONES LA COLMENA, S.L. is committed to protecting your privacy. This Privacy Policy explains how we collect and use your personal data and what rights and options you have in this regard. Please also consult our Cookie Policy, which explains the use of cookies and other web tracking devices through our website.

Who is responsible for the processing of your personal data?

TURRONES LA COLMENA, S.L. with N.I.F. B-54954045, registered office at POL. IND. REVOLTA DE LA PAELLA, CV800, KM. 14, NAVE 6, C.P- 03100- XIXONA- ALICANTE with telephone number 965-61.33.56 and e-mail: pedidos@turroneslacolmena.com is the data controller of your personal data. Therefore, we guarantee its security and confidential treatment, in accordance with the provisions of the EUROPEAN GENERAL DATA PROTECTION REGULATION (EU) 2016/679, as well as any other applicable regulations.

For what purposes do we use your personal data?

 At TURRONES LA COLMENA, S.L. we use your data to the extent permitted by the GDPR, as well as by the current applicable regulations. In any case, the processing will be carried out for specific, explicit, and legitimate purposes, and in no case will they be processed in a manner incompatible with said purposes. Specifically, the following processing activities will be carried out:

• Responding to your inquiries, applications, or requests.
• Managing the contractual relationship and the provision of consultation services requested by the client.
• Managing your telephone calls.
• Issuing proof of payment for services provided to the client.
• For the correct performance of the requested service, the client’s personal data necessary to monitor its progress during the provision of the service will be processed.
• Carrying out all administrative, tax, and accounting procedures necessary to comply with our contractual commitments and tax and accounting obligations.
• Compliance with our legal obligations.
• Analyzing and improving our services and communications with you.
• Monitoring and evaluating compliance with our policies and standards.
• Managing the sending of information and commercial prospecting by any means in case of explicit consent.

What is the legal basis for the processing of your data?

The legitimation of the personal data processing we carry out is done at all times in compliance with the provisions of Article 6 of the GDPR, as well as Article 8 of Organic Law 3/2018. In cases where the legitimation for the main purpose of data use is not found in any of the above legal bases, the consent of the data subject will be requested for the processing.

How long do we keep your data?

Personal data will be kept for the time necessary to provide the service or as long as the data subject does not withdraw their consent. Subsequently, the data will be deleted in accordance with the provisions of the data protection regulations, which implies its blocking, being available only at the request of Judges and courts, the Ombudsman, the Public Prosecutor’s Office, or the competent Public Administrations during the limitation period of the actions that could derive and, once this has elapsed, its complete elimination will proceed.

With whom do we share your data?

We inform you that the data provided will be communicated to the different product and service providers necessary for the execution of the requested processing. Our providers are obliged to use the data provided solely and exclusively for the fulfillment of the requested service. Personal data processed by TURRONES LA COLMENA, S.L. to achieve the purposes detailed above may be communicated to the following recipients depending on the legal basis of the communication:

• Public Administrations in cases provided for by Law.
• State Security Forces and Bodies.
• Banks and financial institutions for the collection of contracted services.
• Public credit solvency registries and fraud prevention systems.

What are your rights?

Rights:

 In particular, regardless of the purpose or legal basis under which we process your data, you have the right to:

• Right of access: anyone has the right to obtain confirmation as to whether TURRONES LA COLMENA, S.L. is processing personal data concerning them.
• Right of rectification: You have the right to access your personal data that we have and request its rectification when it is inaccurate.
• Right of erasure: when the data collected is no longer necessary for the purpose for which it was collected.
• Right to restriction of processing: you may request the restriction of the processing of your data and request that it be kept for the exercise or defense of claims.
• Right to data portability: you have the right to obtain the personal data concerning you in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Right to withdraw consent: the right to withdraw any consent you have previously given us to handle your personal information. If you withdraw your consent, this will not affect the lawfulness of the use we made of your personal information before you withdrew your consent.

How can you exercise your rights?

TURRONES LA COLMENA, S.L. undertakes to respect the confidentiality of your personal data and to guarantee the exercise of your rights. You can exercise them free of charge by writing an email to our address pedidos@turroneslacolmena.com simply indicating the reason for your request and the right you want to exercise, informing you that it is essential, according to Law, that you provide a copy of your DNI or NIE. We also inform you that, following our transparency policy, you can request the forms for these rights by any of the following means: at the headquarters itself or by email. You are informed that you can also exercise your rights by filing a statement before the competent supervisory authority, when you have not obtained satisfaction in the exercise of your rights.